There are a few reasons why a printer would streak- scroll down to do the check list to determine what could be causing the issue:
Printer without Accurip-
- The printer is running low on ink. Note- printing through Accurip, the Epson will not notify you via a pop up that the ink is running low. You will only know when the slot is out of ink because the ink light on the printer will come on.
- The print head needs to be aligned (more common with brand new printers that have been streaking from the start).
- There is a clog in the print head.
- Printer driver is not configured for media type. Your driver should be set to premium glossy photo paper (or closest match) and best photo. Your manual will help determine where to set this.
Printer with Accurip-
- The above reasons are not ruled out- Epson is still half of the equation so they can be a factor.
- Accurip is not configured properly.
- Print is being sent to the Epson instead of sending via Accurip.
This is how our tech support team works with customers to determine what could be causing the issue.
- How long have you been printing with this printer?
- First time-
- ACCURIP USERS- if you have not done so already, make sure you run the droplet weight density test print from the File menu in Accurip to dial in your droplet weight setting. Also, make sure bi-directional printing is unchecked. You can make these adjustments via the File > Setup menu.
- Verify that you did in fact, print using the Accurip to Epson driver.
- NON ACCURIP AND ACCURIP USERS- set the Epson driver to premium glossy photo paper (or closest match) and to best photo (or closest match). Your printer manual will show you where to set this.
- ACCURIP AND NON ACCURIP USERS- If the above steps did not resolve the issue, run the print head alignment. Your printer manual will show you how.
- Been printing for a while, and all of a sudden it started doing this:
- Always check your ink levels first. Your manual will show you where to locate your status monitor. If you're sitting at a very low level in one or more of your cartridges, replace those slots first prior to doing any further troubleshooting.
- Verify that you did actually print via the Accurip to Epson driver.
- Run a nozzle check- your manual will show you how and give you an example of a correct nozzle check print out. If your nozzle check shows gaps or missing boxes, do a head cleaning and then repeat the nozzle check. If the nozzle check still is not clear, do one of the following depending on if you have a small format or wide format printer:
- SMALL FORMAT: http://support.silkscreeningsupplies.com/entries/20611821-Manually-Cleaning-Epson-Printers
- WIDE FORMAT: https://www.youtube.com/watch?v=lU6PbizbKaw
- Continue with the nozzle checks and head cleanings as needed. Keep in mind, it can take several cleanings to get it to punch out. In troubleshooting some of our printers in house, we have had to do as many as ten to get the clog to clear. All suggest methods have been performed in house to clear clogs as well.
- IF THE NOZZLE CHECK COMES OUT PERFECT AND YOU STILL EXPERIENCE STREAKING- check each and go down the list until issue is resolved.
- Double check that none of the Accurip settings have been tampered with. Example: are you printing with all black ink and the multi-black box has been unchecked, or any of the other cartridge slots? Is your droplet weight set very low or your ink coverage set to light? These are factors that contribute to streaking. If you're droplet weight is set to 1 or 2, with standard or light ink coverage, adjust and run the droplet weight test print.
- Make sure that bi-directional printing is unchecked as well.
- Run the print head alignment.
- Update your Accurip by downloading the serial/purchaser's version of Accurip: http://www.softwareforscreenprinters.com
Having issues still? Submit a ticket with us and we can further assist you!