Failure to print through AccuRIP could be a result of a non genuine Epson driver. This results in the end user not being able to print through AccuRIP, while potentially still being able to print through the Epson driver.
1. Most important thing is that the user Mac or Windows has a “Genuine Epson Print Driver” installed.
2. The key is to identify if the printer driver installed “looks like” their printer and that the Epson driver is actually a Genuine Epson driver. Fake Windows drivers do print, they certainly can pass a little data, but AccuRIP wants/demands the “real deal”.
3. Users that do not properly download the Epson installer then build a printer driver end up with false Windows Plug and Play generic drivers, that can even display the proper printer icon fooling the user. This can be tricky.
4. A sure sign the Epson Print driver they have is a fake is simple matter of printing anything through the driver. If the Epson window telling you about ink levels and print processing does NOT appear, it’s a fake. To hammer it home, you right click the printer driver and choose "Printer Properties”. Click the Advanced Tab, the printer driver name needs to say Epson….printer model. If it shows ESC/P it’s a fake (plug and play driver built when the USB cable was connected and Windows did not detect the Epson software). Delete the printer driver, download and run the proper Epson installer.